User who have forgotten their login details can reset their password by following the steps below.
- To reset your password go to https://www.parentpay.com/ website and click parent log in
From there you can select 'forgotten your password' - Enter the email address associated to the account you would like to reset and click Next
- Select your preferred choice on where the password reset will be sent to
Once you've selected an option click 'Send instructions'
You will then be sent message/email with a link and you will need to follow the on screen instructions - Type in a new strong password into the box
Confirm the password you would you like to use
Click Change password - You get this message pop up saying that it has been reset
Select the Log in button and now log in as usual with the new password - That's it, you're done.
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